Convey911 adds CAD Connector to ConveyPRIZYM for 911 call transcription

Convey911 launched a new CAD Connector on its ConveyPRIZYM platform at APCO 2026 in San Antonio. The feature uses AI to transcribe and summarize live 911 calls into CAD, aiming to cut manual entry and give telecommunicators more time with callers.

Why it matters: - The CAD Connector is designed to reduce one of the biggest workflow bottlenecks in emergency communications: manual data entry into CAD. - Automating call transcription and summarization can free telecommunicators to focus on the caller during active emergencies. - The feature targets PSAPs, where seconds and accuracy can affect response handling.

What happened: - Convey911 announced the CAD Connector on its ConveyPRIZYM platform. - The feature uses artificial intelligence to transcribe and summarize 911 calls in real time. - The summary is pushed directly into a Public Safety Answering Point's CAD system. - Convey911 is demonstrating the CAD Connector live at APCO 2026 in San Antonio from August 2–5 at the Henry B. González Convention Center. - PSAP leadership, CAD administrators, IT directors and command staff attending APCO are invited to see the feature at the Convey911 booth.

The details: - The CAD Connector listens to the 911 call and generates an AI-driven transcript and summary. - The system delivers that summary into the CAD record. - The feature is built into the ConveyPRIZYM platform, giving agencies one environment for call handling and CAD integration. - The company says the design reduces the need for telecommunicators to manually document call details while a call is still active or immediately after. - Agencies that cannot attend APCO can request a private walkthrough. - The CAD Connector is available now for evaluation and demonstration. - PSAP leadership and CAD administrators can book a platform demo at convey911.com to see how the feature fits an existing CAD environment. - Convey911’s product portfolio also includes ConveyConnect.ai, along with Convey911/ConveyPRIZYM. - The company is led by CEO and Founder Jeff Bruns. - Convey911 is based in Baltimore, Maryland.

Between the lines: - The launch points to a broader push in emergency communications centers to use AI for administrative tasks, not just analysis. - Convey911 is positioning the product as a workflow tool, not just a transcription layer. - The APCO demo suggests the company wants validation from the people who manage CAD systems and telecommunicator workload.

What's next: - Convey911 plans to show the CAD Connector to agencies at APCO 2026. - Agencies interested in the feature can schedule demos or request a private walkthrough. - The company is framing the launch as part of its ongoing investment in reducing administrative burden on telecommunicators.

The bottom line: - Convey911 is betting that AI can save telecommunicators time by moving 911 call details into CAD automatically, without slowing the call itself.