Convoso adds engineering leader as it pushes deeper into AI and enterprise sales tools

Convoso named Juan Vento vice president of engineering as the outbound sales platform marks 20 years and expands its AI and enterprise roadmap. The move comes alongside continued leadership changes aimed at scaling the company’s product, integrations and operational execution.

Why it matters: - Convoso is trying to move beyond core outbound dialing into a broader revenue-operations platform. - The leadership hires are meant to support AI features, enterprise integrations and higher-scale customer needs. - The changes come as Convoso marks 20 years in business and faces a market where outbound engagement is becoming more tied to retention, renewals and customer acquisition.

What happened: - Convoso appointed Juan Vento as vice president of engineering. - Jason Hoback, who joined Convoso earlier in 2026 as president and COO, is now part of the company’s expanded leadership structure. - CEO and co-founder Nima Hakimi framed the additions as part of Convoso’s effort to build the technology, integrations and leadership needed for more complex operations.

The details: - Hoback joined Convoso in June 2026 and brings more than 25 years of experience leading and scaling technology organizations. - Hoback previously held executive roles at Crelate, CINC, ThomasNet and TechTarget. - Hoback is focused on aligning the organization around strategic priorities, strengthening operations and supporting sustainable growth. - Vento reports to Hoback and brings more than 25 years of experience across engineering, telecommunications, quality assurance and infrastructure. - Vento most recently served as vice president of engineering at IntelePeer, which focuses on AI-powered communications technology. - Vento’s background includes multi-cloud and multi-data-center architecture, complex integrations, infrastructure modernization and globally distributed engineering teams. - Vento will work with Chief Product Officer and co-founder Bobby Hakimi and Senior Vice President of Product Ruchi Gupta. - Convoso said that team will help advance product direction through scalable technology, with continued investment in agentic AI, enterprise integrations and platform reliability. - The company said its outbound platform now supports use cases that include customer acquisition, appointment setting, retention and renewals. - Convoso recently made Voice AI Agent generally available. - Convoso is continuing its agentic AI strategy by pairing automation with dialing, campaign management and intelligent number management. - The company also highlighted its native Salesforce integration and completion of its SOC 2® Type 2 examination as recent milestones tied to enterprise readiness and security. - Convoso was founded in 2006. - The platform is built for high-performance revenue teams and contact centers. - Convoso’s platform includes high-performance dialing, campaign management, intelligent number management and Voice AI Agents. - Convoso says the platform is designed to help businesses connect with more prospects, improve efficiency and grow revenue while maintaining compliance guardrails.

Between the lines: - Convoso is signaling that its next phase is less about being only a dialing tool and more about being infrastructure for broader revenue workflows. - The emphasis on enterprise integrations, reliability and security suggests the company is competing for larger and more operationally complex customers. - The leadership hires also indicate a focus on execution, not just product messaging, as the company scales AI features.

What's next: - Convoso plans to keep investing in agentic AI, enterprise integrations and platform reliability. - The company is positioning its leadership team to support continued product expansion and customer growth. - Learn more about Convoso.